Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

UEPOPS338 Mapping and Delivery Guide
Facilitate workplace communication

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency UEPOPS338 - Facilitate workplace communication
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to facilitate workplace communication.Workplace communicationis the process of exchanging information, both verbal and non-verbal, within a team or unit. Competency in this unit requires the ability to plan and prepare for communication,facilitate team communications and determine team views. Individuals will, in general, work as a coordinator, in a power generation facility. No licensing, legislative or certification requirements apply to this unit at the time of publication.Note: Workplace practiceThe application of the skills and knowledge described in this unit may require a licence or training permit to practice in the workplace where work is carried out on gas and electrical installations. Additional conditions may apply under state and territory legislative and regulatory licensing requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine team views
  • Team consensus is achieved
  • Agendas and minutes are used, in accordance with workplace procedures, to convey team decisions to appropriate personnel
       
Element: Plan and prepare for communication
  • Communication requirements are identified
       
Element: Workplace communication system is established
       
Element: Workplace communication system is monitored and modified, in accordance with workplace procedures
       
Element: Facilitate team communications
  • Workplace briefings and meetings are scheduled and facilitated, in accordance with workplace procedures
       
Element: Written and verbal reports are presented clearly, concisely and logically
  • Team consensus is achieved
       
Element: Agendas and minutes are used, in accordance with workplace procedures, to convey team decisions to appropriate personnel
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Team consensus is achieved 
Agendas and minutes are used, in accordance with workplace procedures, to convey team decisions to appropriate personnel 
Communication requirements are identified 
 
 
Workplace briefings and meetings are scheduled and facilitated, in accordance with workplace procedures 
Team consensus is achieved 
 

Forms

Assessment Cover Sheet

UEPOPS338 - Facilitate workplace communication
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

UEPOPS338 - Facilitate workplace communication

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: